You are an integral part of our Guest’s experience. You are here to help Guests feel welcome and ensure the best possible experience for them and your team

RESPONSIBILITIES:

• Smile and greet all Guests with eye contact.

• Make all Guests feel welcome and important.

• Perform all duties toward the goal of providing excellent Guest service in an efficient manner.

• Suggest beverages and ensure prompt delivery.

• Communicate Guest needs with Servers and FOH supervisors

• Remove all unused items on table and place in proper dish table bins.

• Refill beverages as necessary

• Clear and set tables in accordance with all sanitation and service standards

• Maintain cleanliness of dining room, front door, and service areas. Maintain organized and fully stocked service stations.

• Complete assigned duties within each shift.

• Assist in seating as needed.

• Responsible for declaring 100% of cash tips received.

• Maintain appearance and uniform standards.

• Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and heart-of-the-house.

• Handle all Guest service issues in an immediate and professional manner.

• Follow Company and departmental safety practices to minimize risk to self and others.

• Follow all Company and departmental policies and procedures.

• Communicate to supervisors suggestions to minimize wasted energy and resources.